Privacy Policy
Last Updated: February 13, 2026
1. Introduction
Welcome to RetireMe, operated by Incendio Trading Limited ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and protect your information when you use the RetireMe website and app.
2. Information We Collect
When you sign in, we collect your email address and basic account profile fields required for authentication and account support.
We also collect technical information such as browser type, device information, and website usage data via cookies and similar technologies to improve performance and support.
3. Use of Your Information
We use your information to:
- Authenticate your access to the app.
- Respond to support inquiries and product feedback.
- Operate, secure, and improve the service.
4. Data Security
We take security seriously. Your financial data is stored locally on your device and is never transmitted to or accessible by RetireMe. We do not have access to your plans, simulations, or any financial information you enter into the app.
The only personal information we store server-side is your Google account email address, used solely for authentication purposes.
5. Third-Party Services
We use selected third-party services to operate RetireMe:
- Google Authentication for secure sign-in and account identity.
- Tawk.to for support chat and customer service workflows.
These providers process data under their own privacy policies and security controls.
6. Your Rights
Under the NZ Privacy Act 2020, you have the right to access and correct your personal information. You can request account support or data questions by contacting us.
7. Data Location and Retention
Plan calculations are designed to run locally in your browser for privacy and speed. Account and service metadata may be stored in our hosted systems for authentication, support, and security.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@retireme.nz.